Refund policy

Return and Refund Policy

At Meeras Eminence, we take great care to ensure every order leaves our facility in perfect condition. Due to the nature of our products, we are unable to accept returns or exchanges on opened, used, or tested fragrance items, in line with standard hygiene and safety practices for perfume and personal care products.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, leaking, or incorrect, please contact us within 48 hours of delivery at +923176508609 with your order number and clear photos/videos of the item and packaging. Once verified, we will arrange a replacement or refund at our discretion.

Order Cancellations

Orders may be cancelled or modified only before they have been dispatched for shipping. Once an order has been shipped, it can no longer be cancelled.

Non-Returnable Items

All opened or used fragrance products are final sale and not eligible for return, exchange, or refund, except in cases covered under "Damaged, Defective, or Incorrect Items" above.

Refunds (if applicable)

Approved refunds will be processed to the original payment method within 3-5 business days. If you paid via Cash on Delivery, refunds (if applicable) will be issued via bank transfer.

Contact Us

For any questions about this policy, please reach out to us on Whatsapp at +923176508609